Personalized Maid Counselling Session
Not Just Your Ordinary Maid Agency, But Also Your Compassionate Mediator
A counselling service provided by a maid agency can be a valuable and supportive component towards a customer’s overall maid hiring journey. The objective of such counselling services is to assist both employers and housemaid in adapting to their roles, fostering positive relationships, and addressing any challenges that may arise during the employment period.
At Innovedge, we care truly about the relationship between you and your housemaid. We do not aim solely to pair you with the housemaid of your choice, but we pledge to do our best in ensuring a stable yet meaningful connection for both parties in the long-run.
As Malaysia’s longest-standing and with our industry experience, we understand that it is normal for conflicts to arise in the beginning of most employments. Which is why our team is committed to resolving any issues that may arise with your housemaid.
our promise
Your Maid,
Our Mission
Here at Innovedge Maid, we understand that conflicts are common between employers and domestic workers, especially living under the same roof. We have a professional maid specialist team dedicated to solve any issues that may arise during employment . We believe that every household with a maid deserves a peace of mind, and it is Innovedge’s mission to make possible.
What Is Maid Counselling?
Maid counselling is a specialized service provided by maid agencies to support domestic workers, including maids, in dealing with various personal, emotional, and professional challenges they may encounter during their employment, with the employer. The aim of maid counselling is to ensure the well-being and productivity of the maids, fostering a positive working environment and relationship between the employer and the employee.
Is Maid Counselling Necessary?
Short Answer: Yes!
Maid counselling sessions carried out by maid agencies can bring numerous benefits to your relationship with your maid. This includes:
- Enhanced Emotional Support
- Conflict Resolution
- Cultural Adjustment
- Professional Development
How We Do It
Pre-Employment Counselling:
For employers- Provide guidance and recommendations on the responsibilities of hiring a housemaid, its legal requirements, and cultural considerations. This enables employers to have a more realistic expectations on their journey of having a housemaid.
For domestic workers- Innovedge will offer information on the cultural norms and expectations of working in Malaysia to the maids. This allows the maid to have a clearer understanding of employer’s expectations before moving into a new environment.
Post-Employment Conflict Resolution:
In the unfortunate event where a conflict between the employer and the maid arises, Innovedge acts as a mediator for both parties, providing counselling services to address conflicts. This includes facilitating communication between employers and domestic workers, offering conflict resolution strategies, amending any misunderstandings between both parties hoping to promote a harmonious working environment.
Regular Check-Ins:
Our team at Innovedge may schedule regular check-ins with the employers ensuring that his/her relationship with the maid is smooth-sailing. By accessing the relationship, this proactive approach can help identify and resolve issues before they escalate.
For over 20 years, we understand that the bond between an employer and housemaid is a unique and cherished one. It goes beyond the duties outlined in a contract; it is built on mutual respect, trust and compassion. Choosing Innovedge as your maid agency will be an invaluable investment in your maid employment journey. We are committed to ensuring that your experience with your housemaid is not just a professional arrangement but a heartfelt connection that enriches both your lives.
We believe every household needs a helping hand. As a top-tier maid agency, we strive to pair the right domestic helper with the right home.
Reasons To Choose Us:
Industry Experts
With over 20 years of experience in the maid industry, Innovedge possess a competitive edge in the market in ensuring you find your preferred domestic helper.
Foreign Establishment
Innovedge has solid partnerships with the Indonesian and Philippines embassy for many years, ensuring that the process will be conducted with professionalism and reliability.
Local Establishment
Innovedge Maid Agency has been recognized and trusted by many Malaysians since 2002. We have served more than 10,000+ clients and delivered exceptional results consistently throughout.
Quality Selection Process
We understand the importance of compatibility. At Innovedge, our maids have been well screened and trained to meet each of your household standards.
Wide Range Of Choices
As Malaysia’s largest recruitment group for maids, we offer a huge range of maid biodata, both Indonesian and Filipino Maids, uploaded daily on our website for your selection.
24/7 Customer Care
Our team at Innovedge is dedicated in guiding you through this lengthy process. Whatever doubts or queries you might have, we will do our best to solve them.
Looking For Your Desired Helper?
View biodatas that are comprehensive and strictly selected with a video interview of each helper.
View biodatas that are comprehensive and strictly selected with a video interview of each helper.