Malaysia’s Leading Maid Agency
Established in 2002, Innovedge Maid is an award-winning maid agency in Malaysia that helps employers hire the most suitable domestic helpers for them. We take pride in offering professional services that cover everything about your maid in Malaysia in a reliable, consistent, and efficient manner.
With a total of 14,000 domestic workers successfully brought into Malaysia by us to date, our mission is to ease the burdens of Malaysian citizens with our expertise and our maids.
12-Months Warranty
We know that having a maid in Malaysia might seem daunting for you. Maid running-away, maid’s bad behaviour and more happen from time to time.
As your trusted maid agency, we protect our clients by offering a 12-Months Warranty Extension. We believe it is our utmost responsibility to reduce your risks, minimize losses and offer peace of mind for you and your maid.
Why Choose Innovedge Innovedge Innovedge
Over 20 Years Of Experience
Trustworthy & Reliable
Extensive Selection Process
Low Runaway Rate
Professional & Customised Services
Certified and Awarded
3 Easy Steps To Hire Your Maid in Malaysia With Us!
Selection Of Biodata
View all credentials of our maids using our search filter based on your preference. From the maid's age to her working experience, you can view it all!
Schedule Live Video Interview
Let us know who you're interested in and we'll arrange a live video interview for you to get to know the maid better!
Confirmation and wait for your maid
Make a booking confirmation and leave the rest to us. All you have to do now is wait for your desired helper!
Biodata
Need a maid in Malaysia and looking for your desired domestic helper?
View our maid’s biodata’s that are comprehensive and strictly selected with a video interview of each helper.
Our maid agency updates candidates on a weekly basis so keep an eye out for new experienced maids!
Biodata
Looking for your desired domestic helper?
View biodatas that are comprehensive and strictly selected with a video interview of each helper.
Innovedge Maid Agency updates new maid’s profile regularly so keep an eye out for experienced domestic workers!
Housemaid Agency Services
At Innovedge – the leading housemaid agency in Malaysia, we offer extensive housemaid services relating to maids from the Indonesia and Philippines. From processing and application of your desired helper to counselling sessions catered to your needs, Innovedge Maid Agency is dedicated in giving you our best. Not sure where to start? Here are all the services our maid agency offer:
Hiring & Processing Of Live-in Housemaids Services
FOMEMA Medical, Insurance & SOCSO Services
Housemaid Vacation / OEC / Repatriation / Airport Departure Services
Visa/Work Permit, POEA/Embassy Work Contract & Passport RENEWAL services
Check-Out Memo (COM), Special Pass (SP), Overstay Compound And Other Immigration Related Services
Counselling & Crisis Management Services
What Our Clients Say
Malaysia Maid Employers
"I employed an Indonesian maid through this agency. Ms Christie Chong and Ms Angel Lee understood my intention of hiring a maid for the purpose of looking after my aged parents. They recommended a very good maid who looked after my parents very well. I would recommend this agency to anyone who intends to hire a maid. You will not regret it!"
"I had been a customer of Innovedge since many years ago. My current maid had just gone home after working with us for almost 4 years. Innovedge team assisted me for all the procedures and paper works to send her back even during lockdown in the pandemic. I am very impressed with their service with high efficiency and great professionalism. Very satisfied and highly recommended."
"First I want to say thank you to Mam Angel Lee..She is very nice and helpful to answer all my questions..also very big help from Innovedge in the sending of money to my family in the Philippines..Now I feel safe and happy with my agency INNOVEDGE...More power!"
"I have been engaging Innovedge for the past 5 years and just received my 3rd maid from the agency. Innovedge has a large database of maids and being able to provide biodata and interview videos made it much easier for me to make my selection. My agent, Stella, has been very helpful and I am very happy with the quality of maids provided."
"I just got to know that the Philippines Embassy has awarded Innovedge agency with a compliment letter! I had been a customer of this agency for many years and I am always happy with their service and quality of their maids. Congrats Christie! Well done!"
"I have been using Innovedge Maid Agency more then five years , May is the one of the Marketing which is always helping me to choose a maid, she is friendly and responsible. So far, I am feel very happy with Innovedge agency service, they will provide counseling to the maid if maid facing any problems."
"I have been using this agency for applying my maid almost 4 years. Thank you innovedge for the service. Very recommended to use this agency those looking for maid."
"This is a reliable and professional agency. I have been their customer for almost 8 years, already had 3 maids from them, 1 filipino and 2 indonesian, all finished contracts! Now I am getting another one."
"Always responsive. Very reliable. Have used Innovedge for 10 yrs and 4 maids."
"I had been using this maid agency for the past 3 years and very satisfied with the services they had provided. Hope can continue the good services and upgrade it more."
"We’ve been with Innovedge for 7+ years and they have always been professional and responsive. Highly recommend."
"Good & trustworthy agency. Maid for my mum."
Best Maids in Malaysia
Innovedge Maids' Promise To You
As the leading Maid Agency in Malaysia, we understand the importance of providing reliable and trustworthy domestic helpers to meet your household needs. Our meticulous process ensures that we match you with the most suitable candidate, providing peace of mind and satisfaction throughout your engagement with us.
Consultation &
Needs Assessment
We begin by conducting a comprehensive consultation to understand your specific requirements for housemaid in Malaysia.
Our experienced consultants will discuss your household needs, including tasks, schedules, and any special considerations.
Candidate Selection &
Screening Through Maid Biodata
Our team employs a rigorous selection and screening process to identify candidates for Malaysia maid who meet your criteria.
We conduct thorough background checks, verifying employment history, references, and any relevant qualifications. Only candidates who meet our high standards for reliability, professionalism, and suitability are recommended to you.
We also offer a wide variety of maid Biodata from the Philippines and Indonesia where you will be able to view the background of the maid in full detail.
Training & Orientation
Prior to placement, selected candidates for housemaid in Malaysia undergo comprehensive training and orientation programs.
Our training covers essential skills such as household chores, childcare, elderly care, and communication.
We ensure that all domestic helpers are equipped with the necessary knowledge and skills to perform their duties effectively.
Ongoing Support & Feedback
As one of the top maid agency in Kuala Lumpur, our commitment to excellence extends beyond placement, as we provide ongoing support throughout the maid’s employment period.
We encourage open communication and welcome feedback from both clients and maid in Malaysia.
Connect With INNOVEDGE
The Best Among Maid Agencies in Malaysia
Our team is readily available to address any concerns regarding Housemaids in Malaysia or provide assistance whenever needed, ensuring a positive and productive relationship.
At Innovedge Maid, our process is designed to prioritize your satisfaction and peace of mind. From initial consultation to ongoing support, we strive to exceed your expectations and deliver exceptional service every step of the way.
Find us on all social media platforms as we post fresh content and company updates regularly!
Frequently Asked Questions
The contractual length for maids in Malaysia is 2-Years, as set out in the Work Contract between employers and maids.
Your maid will have the option to decide to renew her employment with you OR return to her home country.
Our maid agency provides selection of maids from Indonesian AND the Philippines.
To know more on the differences between the two nationalities of maid, read our guide here.
The process will take at least 2-3 months upon confirmation of the Malaysia maid candidate to process. The time frame depends on many factors so the process time is very subjective.
As your trusted maid agency, we will always ensure that your maid application is on the right track and to avoid any delays possible.
The following are the steps to hire a housemaid:
- Selection of candidates for maids in Malaysia
- Deposit payment upon confirmation of candidate
- Employer to send Job Offer for housemaid to sign back
- Selected housemaid will proceed for passport and medical
- In the meantime, employer to sign all forms and prepare documents required by the immigration
- Once all documents complete from housemaid and employer, Innovedge Maid Agency will submit application to Immigration
- After getting approval from Immigration, Housemaid agency will process the work contract at the embassy
- Then the housemaid will comply all requirements in her country before her flight to Malaysia.
Innovedge provide comprehensive and detail biodata of the candidates, and every candidate has an interview video for the employer to view before confirmation. Upon request, we can arrange personal online interview with the housemaid in Malaysia.
The 2 main things that the Immigration of Malaysia will be concerned with before you hire a maid in Malaysia will be the active income of the employer and also the reason to hire the housemaid. The reasons accepted by the Immigration will be to do household work for big house, to take care of young children and to take care of elderly or sick patients. Please contact the housemaid agency for an up-to-date check list of the Immigration.
Alternatively, you can read our ultimate guide for employers. Here covers everything you need to know before and after hiring a mad.
Indeed. We do provide webcam and/or phone interviews with the maids you have chosen in their home countries from Innovedge. It may take some advance notice to set up these interviews in certain inaccessible remote locations.
Unlimited years subjected to a mutual agreement between the employer and the maid, and follow the latest government rules and regulations. The employer is responsible to renew the work permit every year and renew the work contract every 2 years for the maid in Malaysia.
Typically, maid agencies in Malaysia offers only a 3-month warranty protection for employers.
At Innovedge Maid Agency, we offer customers a 12-months warranty protection for maid non-performance and maid runaway cases, providing maximum protection for your maid hiring in Malaysia.
As an employer, you must provide the basic necessities to your maid(s) in Malaysia:
- Enough food.
- Enough rest.
- Proper place to rest & sleep.
- Medical attention & needs.
- Basic hygiene & toiletries items.
- Understanding of the culture and feelings of the maid(s).
In addition, Employers are governed by the terms & conditions of the maid employment contract signed with the Immigration.
The employer should at all time-
- Give the housemaid in Malaysia time to adjust to your home and family, and allow her more time to learn and meet your requirements for the work scope
- Respect and treat the maid well.
- Make her happy in your home – a happy maid makes a good maid.
- Be strict but fair to her.
- Have a realistic expectation from the maid – the fact that they are only humans, they can only do as much as you can.
- Set certain rules for her to follow in your home.
- Always compensate your maid as stipulated in the terms of the Work Contract. READ HERE for salary guidance.
The approval from the Malaysian Immigration will take from 2 weeks to 6 weeks. It may take longer if there are some unexpected problems.
As your trusted maid agency, we will always do our best to expedite the process of hiring your maid in Malaysia.
We cherish our clientele. As your maid agency, we’re dedicated to giving each and every one of our clients outstanding pre- and post-sale support.
In addition to offering personalized customer care, we also offer a comprehensive range of post-sale services. Counselling for your maid in Malaysia, passport and work permit renewals, home leaves, air ticket arrangements, and maid repatriation after contract completion are the few of many services you can expect from us after choosing us as your trusted maid agency.