Let The Numbers Speak
Awards & Acknowledgements
Recognized as Malaysia’s top maid agency, we have been accredited by multiple organizations for stellar performance and contribution towards the maid industry, including the Filipino and Indonesian Embassies.
Since 2002
Innovedge, Your Trusted Maid Agency
"We believe every household deserves a helping hand"
Our Founders
For more than 20 years, we are Malaysia’s leading maid agency that helps employers hire the most suitable domestic helpers for them. We take pride in offering professional services that are reliable, consistent, and efficient. With a total of 10,000 domestic workers successfully brought into Malaysia by us to date, our mission is to ease the burdens of Malaysian citizens with our expertise.
With industry expertise and having a competitive edge in the maid industry, our maid agency is known to provide a wide range of selection of maids from the Philippines and Malaysia.
Why Choose Innovedge Innovedge Innovedge
Over 20 Years Of Experience
Trustworthy & Reliable
Extensive Selection Process
Low Runaway Rate
Professional & Customised Services
Certified and Awarded
Biodata
Looking for your desired helper?
View biodatas that are comprehensive and strictly selected with a video interview of each helper.
Biodata
Looking for your desired helper? View biodatas that are comprehensive and strictly selected with a video interview of each helper.
What Our Clients Say
Malaysia Maid Employers
"I employed an Indonesian maid through this agency. Ms Christie Chong and Ms Angel Lee understood my intention of hiring a maid for the purpose of looking after my aged parents. They recommended a very good maid who looked after my parents very well. I would recommend this agency to anyone who intends to hire a maid. You will not regret it!"
"I had been a customer of Innovedge since many years ago. My current maid had just gone home after working with us for almost 4 years. Innovedge team assisted me for all the procedures and paper works to send her back even during lockdown in the pandemic. I am very impressed with their service with high efficiency and great professionalism. Very satisfied and highly recommended."
"First I want to say thank you to Mam Angel Lee..She is very nice and helpful to answer all my questions..also very big help from Innovedge in the sending of money to my family in the Philippines..Now I feel safe and happy with my agency INNOVEDGE...More power!"
"I have been engaging Innovedge for the past 5 years and just received my 3rd maid from the agency. Innovedge has a large database of maids and being able to provide biodata and interview videos made it much easier for me to make my selection. My agent, Stella, has been very helpful and I am very happy with the quality of maids provided."
"I just got to know that the Philippines Embassy has awarded Innovedge agency with a compliment letter! I had been a customer of this agency for many years and I am always happy with their service and quality of their maids. Congrats Christie! Well done!"
"I have been using Innovedge Maid Agency more then five years , May is the one of the Marketing which is always helping me to choose a maid, she is friendly and responsible. So far, I am feel very happy with Innovedge agency service, they will provide counseling to the maid if maid facing any problems."
"I have been using this agency for applying my maid almost 4 years. Thank you innovedge for the service. Very recommended to use this agency those looking for maid."
"This is a reliable and professional agency. I have been their customer for almost 8 years, already had 3 maids from them, 1 filipino and 2 indonesian, all finished contracts! Now I am getting another one."
"Always responsive. Very reliable. Have used Innovedge for 10 yrs and 4 maids."
"I had been using this maid agency for the past 3 years and very satisfied with the services they had provided. Hope can continue the good services and upgrade it more."
"We’ve been with Innovedge for 7+ years and they have always been professional and responsive. Highly recommend."
"Good & trustworthy agency. Maid for my mum."
Housemaid Agency Services
At Innovedge – the leading housemaid agency in Malaysia, we offer extensive housemaid services relating to maids from the Indonesia and Philippines. From processing and application of your desired helper to counselling sessions catered to your needs, Innovedge Maid Agency is dedicated in giving you our best. Not sure where to start? Here are all the services our maid agency offer:
Hiring & Processing Of Live-in Housemaids Services
FOMEMA Medical, Insurance & SOCSO Services
Housemaid Vacation / OEC / Repatriation / Airport Departure Services
Visa/Work Permit, POEA/Embassy Work Contract & Passport RENEWAL services
Check-Out Memo (COM), Special Pass (SP), Overstay Compound And Other Immigration Related Services
Counselling & Crisis Management Services
Maid Agency KL
Our Commitment To You
As the leading Maid Agency in Malaysia, we understand the importance of providing reliable and trustworthy domestic helpers to meet your household needs. Our meticulous process ensures that we match you with the most suitable candidate, providing peace of mind and satisfaction throughout your engagement with us.
Consultation And Needs Assessment
We begin by conducting a comprehensive consultation to understand your specific requirements for housemaid in Malaysia. Our experienced consultants will discuss your household needs, including tasks, schedules, and any special considerations.
Candidate Selection & Screening Through Maid Biodata
Our team employs a rigorous selection and screening process to identify candidates for Malaysia maid who meet your criteria.
We conduct thorough background checks, verifying employment history, references, and any relevant qualifications. Only candidates who meet our high standards for reliability, professionalism, and suitability are recommended to you.
We also offer a wide variety of maid Biodata from the Philippines and Indonesia where you will be able to view the background of the maid in full detail.
Training & Orientation
Prior to placement, selected candidates for housemaid in Malaysia undergo comprehensive training and orientation programs. Our training covers essential skills such as household chores, childcare, elderly care, and communication. We ensure that all domestic helpers are equipped with the necessary knowledge and skills to perform their duties effectively.
Ongoing Support And Feedback
As one of the top maid agency in Kuala Lumpur, our commitment to excellence extends beyond placement, as we provide ongoing support throughout the employment period. We encourage open communication and welcome feedback from both clients and domestic helpers.
Connect With INNOVEDGE
The Best Among Maid Agencies In Malaysia
Our team is readily available to address any concerns regarding Housemaids in Malaysia or provide assistance whenever needed, ensuring a positive and productive relationship.
At Innovedge Maid, our process is designed to prioritize your satisfaction and peace of mind. From initial consultation to ongoing support, we strive to exceed your expectations and deliver exceptional service every step of the way.
Find us on all social media platforms as we post fresh content and company updates regularly!
Frequently Asked Questions
Minimum 2 years
The process will take at least 2-3 months upon confirmation of the Malaysia maid candidate to process. The time frame depends on many factors so the process time is very subjective.
The following are the steps to hire a housemaid:
- Selection of candidates for maids in Malaysia
- Deposit payment upon confirmation of candidate
- Employer to send Job Offer for housemaid to sign back
- Selected housemaid will proceed for passport and medical
- In the meantime, employer to sign all forms and prepare documents required by the immigration
- Once all documents complete from housemaid and employer, agency will submit application to Immigration
- After getting approval from Immigration, Housemaid agency will process the work contract at the embassy
- Then the housemaid will comply all requirements in her country before her flight to Malaysia.
Innovedge provide comprehensive and detail biodata of the candidates, and every candidate has an interview video for the employer to view before confirmation. Upon request, we can arrange personal online interview with the housemaid in Malaysia.
The 2 main things that the Immigration concern will be the active income of the employer and also the reason to hire the housemaid. The reasons accepted by the Immigration will be to do household work for big house, to take care of young children and to take care of elderly or sick patients. Please contact the housemaid agency for an up-to-date check list of the Immigration.
Unlimited years subjected to a mutual agreement between the employer and the maid, and follow the latest government rules and regulations. The employer is responsible to renew the work permit every year and renew the work contract every 2 years.
The warranty given by the agency is 3 months, which covers medical, performance and runaway
As an employer, you must provide the basic necessities to your maid(s) in Malaysia:
- Enough food.
- Enough rest.
- Proper place to rest & sleep.
- Medical attention & needs.
- Basic hygiene & toiletries items.
- Understanding of the culture and feelings of the maid(s).
In addition, Employers are governed by the terms & conditions of the maid employment contract signed with the Immigration.
The employer should at all time-
- Give the housemaid in Malaysia time to adjust to your home and family, and allow her more time to learn and meet your requirements for the work scope
- Respect and treat the maid well.
- Make her happy in your home – a happy maid makes a good maid.
- Be strict but fair to her.
- Have a realistic expectation from the maid – the fact that they are only humans, they can only do as much as you can.
- Set certain rules for her to follow in your home.
The approval from the Immigration will take from 2 weeks to 6 weeks. It may take longer if there are some unexpected problems.