0-9
A
- Absconding
- When a maid leaves the employer’s residence without permission or notice.
- Accommodation Standards
- Minimum living conditions provided to live-in maids by employers, including a private room, adequate ventilation, and basic amenities.
- Administrative Services
- Support provided for paperwork, permits, and other bureaucratic processes related to employing a maid.
- Arbitration
- A method of resolving disputes between employers and maids through a neutral third-party
B
- Background Check
- Verification of a maid’s history and qualifications.
- Biodata
- A detailed profile of a maid, including personal information, work history, and qualifications.
C
- Check-Out Memo
- A document required for a maid to leave Malaysia legally.
- Childcare
- Services provided by a maid to look after children.
- Contract Termination
- The process and conditions under which an employment contract between the employer and the maid can be legally ended.
- Counselling Services
- Support offered by maid agencies to resolve conflicts between employers and maids.
D
- Deduction
- The amount subtracted from a maid’s salary, often for reasons such as advances or penalties.
- Domestic Helper
- Another term for a maid or household worker who performs cleaning, cooking, and other household duties.
- Domestic Staffing
- Hiring domestic workers, including maids, for household support.
E
- Elderly Care
- Services provided by a maid to take care of elderly family members.
- Employer-Employee Relationship
- The professional and respectful interaction between the employer and the maid.
- Employment Contract
- A legal agreement between the employer and the maid outlining terms and conditions of employment.
F
G
H
I
- Immigration Compliance
- Ensuring all legal requirements for employing a foreign maid are met.
J
K
L
- Labor Law
- The body of laws that govern the employment rights and obligations of maids and their employers.
- Legal Documentation
- Necessary paperwork to legally employ a maid.
- Live-In Maid
- A maid who resides in the employer’s home, providing services around the clock.
M
- Maid Agency
- A business or organization that specializes in recruiting, training, and providing domestic workers, commonly known as maids or helpers, to households and businesses. These agencies act as intermediaries, connecting employers with qualified domestic workers who can perform a variety of household tasks such as cleaning, cooking, childcare, elderly care, and other general household duties.
- Maid Insurance
- An insurance policy that covers the maid for medical expenses, personal accidents, and other work-related risks.
- Maid Training
- Programs designed to equip maids with the necessary skills and knowledge to perform their duties efficiently and safely.
N
O
- Orientation Program
- Training and briefing provided by the maid agency to maids before they start working, covering skills and cultural adaptation.
P
- Part-Time Maid
- A maid who works for a specified number of hours or days per week, rather than full-time.
- Placement Fee
- The cost associated with placing a maid in a household charged by a maid agency.
Q
R
- Renewal Services
- Assistance provided to renew a maid’s work permit and other necessary documents such as passports and visas.
S
- Special Pass
- A temporary permit allowing a maid to stay in Malaysia for a short period under specific conditions.
T
U
V
W
- Work Permit
- A legal document allowing a maid to work in Malaysia.
X
Y
Z
