As we step into 2025, finding a trusted and reliable maid agency in Malaysia remains a top priority for many families and working professionals seeking quality household help. To make your search easier, we’ve compiled a list of the best maid agencies in Malaysia this new year. These agencies have earned their spot by providing excellent services, transparency, and dedication to customer satisfaction. And topping our list is none other than Innovedge Maid Agency.

1. Innovedge 

With over 20 years of experience in the industry, Innovedge Maid Agency continues to set the gold standard for maid services in Malaysia. Located in the heart of Selangor, Innovedge has been recognized as the Best Family Maid Agency in Selangor 2024, making it a top choice for families entering 2025. Innovedge offers helpers from both Indonesia and Philippines, allowing their customers to enjoy a wide range of biodata options.

Innovedge Maid Agency also holds as the most reviewed maid agency in Malaysia on Google. Their reviews have reached an impressive 4.8 stars with numerous compliments and acknowledgements from their existing and new clients.

With an active social media presence, Innovedge Maid Agency regularly provides customer updates. Amongst them are maid arrivals, maid handovers to customers as well as events involving their maids. To top that off, they upload informative content relating to the maid industry to their page so customers in Malaysia are very aware of the maid industry.

Offering a choice for their customers to enjoy a 12-month free warranty, they are Malaysia’s first maid agency to adopt such an approach. Innovedge understands the risks and worries of hiring a maid in Malaysia, which is why an upgrade is made available for all of their clients to have a worry-free maid experience.

Why Choose Innovedge?

• • Experienced and Skilled Maids: Innovedge ensures all their maids undergo rigorous training to provide professional and reliable services.

• • Hassle-Free Hiring Process: Their team simplifies the hiring process, guiding clients through every step with transparency. They also provide add-on services for customers such as counselling, medical check-ups for your maid, and airport transportation.

• • Personalized Matching: Innovedge takes the time to understand your household’s unique needs and matches you with the right candidate.

• • Award-Winning Service: Their recent accolade as the best family maid agency is a testament to their commitment to excellence.  

Highlights

• • Awarded as Top Maid Agency by the Philippines Embassy

• • Strong recognition by the Philippines & Indonesian Embassy with multiple Letter of Appreciation

• • Comprehensive and wide variety of maid Biodata

• • Professional customer support and counselling services

• • 12-Months Runaway Warranty

Whether you’re looking for full-time domestic help or assistance with caregiving, Innovedge delivers unmatched quality and peace of mind. If you’re looking for the best in the business, Innovedge Maid Agency stands out as the top choice in 2025. Their commitment to excellence, award-winning service, and personalized approach make them a trusted partner for families across Malaysia.

Contact Information:

Website: www.innovedge.com.my

Google Reviews: https://g.page/r/CRQhAPvZLCBoEAE/review

Instagram: https://www.instagram.com/innovedgemaid/?hl=en

Facebook: https://www.facebook.com/InnovedgeMaidsAgencyMalaysia

Number: +6012-273-9575

Address: F-2-8, F-2-9, F-3A-9, Neo Damansara, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor

2. TC Resources Maid Agency

Known for its extensive database of domestic helpers, TC Resources Maid Services has been a trusted name in Malaysia for years. They specialize in sourcing experienced maids from countries like Indonesia and the Philippines. Their commitment to transparency and customer satisfaction keeps them among the top contenders.

TC Resources stands out for its steadfast commitment to fulfilling maid contracts, reflecting the agency’s thorough and meticulous screening process. By placing a strong emphasis on due diligence, they carefully evaluate biodata to ensure a perfect match between employers and maids, fostering trust and long-lasting relationships.

Transparency is a cornerstone of TC Resources approach. From providing free consultations and facilitating online interviews during the selection process to ensuring maids receive at least 300 hours of intensive training through partnerships with accredited agencies, the agency prioritizes both quality and competency at every step.

Highlights

• • Offers flexible hiring packages

• • Provides post-placement support

• • Ensures maids are trained in household and childcare duties

Contact Information

Website: https://www.tcrmaid.com.my/

Number: +6012-273-9978

3. Intan Jaya Maid Agency

Intan Jaya Maid Agency is another leading maid agency that focuses on providing domestic help for elderly care, childcare, and general household chores. Their maids are known for their professionalism and dedication to their roles. They have been in the maid industry for almost 10 years. With a clean record, this is a maid agency for the people in Malaysia that can be trusted and relied upon.

Highlights:

• • Specializes in elderly care services

• • Offers comprehensive training programs for maids

• • Transparent pricing with no hidden fees

Contact Information:

Website: https://www.intanjayamaid.com.my/

Number: +6012-342-6711

4. Agensi Pekerjaan Maid Simple

5. Agensi Pekerjaan Reliable  

Since 2012, Agensi Pekerjaan Reliable has been dedicated to delivering professional services by placing dependable and trustworthy live-in housemaids in Malaysian households. The agency places great importance on understanding clients’ needs, offering guidance, and ensuring the perfect match between maids and families, viewing this as a relationship-focused industry. Backed by a management team with over 35 years of combined expertise in human resources and labor law, they strive to help every customer find the ideal domestic helper for their household.

Choosing The Right Agency in 2025

When choosing a maid agency, it’s important to consider factors such as the agency’s reputation, the training and experience of the maids, and the level of support provided. A reliable agency not only makes the hiring process easier but also gives you peace of mind knowing your household is in good hands.

Start the new year with a trusted helping hand. Contact Innovedge Maid Agency today and discover how they can transform your household experience.