Malaysia’s Leading Maid Agency

Established in 2002, we are Malaysia’s leading maid agency that helps employers hire the most suitable domestic helpers for them. We take pride in offering professional services that are reliable, consistent, and efficient. With a total of 10,000 domestic workers successfully brought into Malaysia by us to date, our mission is to ease the burdens of Malaysian citizens with our expertise.

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Why Choose Innovedge Innovedge Innovedge

Over 20 Years Of Experience

Our company’s long proven track record in supplying domestic helpers had given us the edge against others as we always put our customers and domestic helpers at the heart/centre of everything we do.

Trustworthy & Reliable

We always be with our clients at each step of the way, matching the right domestic helper with the right employer is what we do.

Extensive Selection Process

We do our best to get highly suitable and trained domestic helpers who are physically, mentally and emotionally prepared to work with you, and of course we provides extensive areas of checks to meet your needs

Low Runaway Rate

We has a proven track record of very low rate of runaway maid with less than 1%. We are committed to only provide high quality domestic helpers to our customers and we provide free counselling to minimize unforeseen circumstances.

Professional & Customised Services

We provide end-to-end professional services, and we seek to deliver customize solutions to meet the unique requirement of every of our clients, ensuring them a peace of mind experience.

Certified and Awarded

We are awarded Top 3 Maid Agency in Malaysia by the Phillipines Embassy and also received an Appreciation Letter from both the Philippines and Indonesian Embassy for protecting the domestic helper’s rights and welfare.

Our Recognitions

Let the Numbers Speak

Housemaids Processed
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Happy Families Served
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Let the Numbers Speak

Housemaids Processed
0 +
Happy Families Served
0 +

Biodata

Looking for your desired helper? View biodatas that are comprehensive and strictly selected with a video interview of each helper.

Biodata

Looking for your desired helper? View biodatas that are comprehensive and strictly selected with a video interview of each helper.

Our Services

Hiring & Processing Of Live-in Housemaids Services
Visa/Work Permit, POEA/Embassy Work Contract & Passport RENEWAL services
Check-Out Memo (COM), Special Pass (SP), Overstay Compound And Other Immigration Related Services
FOMEMA Medical, Insurance & SOCSO Services
Housemaid Vacation / OEC / Repatriation / Airport Departure Services
Counselling & Crisis Management Services

What Our Clients Say

Frequently Asked Questions

The process will take at least 2-3 months upon confirmation of the candidate to process. The time frame depends on many factors so the process time is very subjective.

The following are the steps to hire a housemaid:

  1. Selection of candidates
  2. Deposit payment upon confirmation of candidate
  3. Employer to send Job Offer for housemaid to sign back
  4. Selected housemaid will proceed for passport and medical
  5. In the meantime, employer to sign all forms and prepare documents required by the immigration
  6. Once all documents complete from housemaid and employer, agency will submit application to Immigration
  7. After getting approval from Immigration, agency will process the work contract at the embassy
  8. Then the housemaid will comply all requirements in her country before her flight to Malaysia.

Innovedge provide comprehensive and detail biodata of the candidates, and every candidate has an interview video for the employer to view before confirmation. Upon request, we can arrange personal online interview with the candidate.

The 2 main things that the Immigration concern will be the active income of the employer and also the reason to hire the housemaid. The reasons accepted by the Immigration will be to do household work for big house, to take care of young children and to take care of elderly or sick patients. Please contact the agency for an up-to-date check list of the Immigration.

Unlimited years subjected to a mutual agreement between the employer and the maid, and follow the latest government rules and regulations. The employer is responsible to renew the work permit every year and renew the work contract every 2 years.

The warranty given by the agency is 3 months, which covers medical, performance and runaway

As an employer, you must provide the basic necessities to your maid(s):

  • Enough food.
  • Enough rest.
  • Proper place to rest & sleep.
  • Medical attention & needs.
  • Basic hygiene & toiletries items.
  • Understanding of the culture and feelings of the maid(s).

In addition, Employers are governed by the terms & conditions of the maid employment contract signed with the Immigration.

The employer should at all time-

  • Give her time to adjust to your home and family, and allow her more time to learn and meet your requirements for the work scope
  • Respect and treat the maid well.
  • Make her happy in your home – a happy maid makes a good maid.
  • Be strict but fair to her.
  • Have a realistic expectation from the maid – the fact that they are only humans, they can only do as much as you can.
  •  Set certain rules for her to follow in your home.

The approval from the Immigration will take from 2 weeks to 6 weeks. It may take longer if there are some unexpected problems.

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